How do you handle sensitive topics that arise during focus groups and go against your own beliefs or feelings?

This is something that everyone has to face sometimes, so give us your opinions

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In my experience, this can be navigated with more ease through curiosity, reflection and intentionality - especially as it relates to the design approach and facilitation process. Also, integrating context- and cultural-responsive approaches and group norms which are ideally defined with the collaborators is also key.

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I think the line should more be based on whether a participant’s contribution makes others in the group feel uncomfortable or unsafe, rather than on my own feelings on the matter.

In a recent EPI-style focus group, a participant expressed opposition to vaccinations in the context of the pandemic. The discussion took place in a women’s collective care space where reclaiming ancestral knowledge—such as growing and using medicinal herbs —was a key part of the group’s activities. In that context, these views were not entirely surprising. However, the way the participant framed their point—suggesting it was ‘unreasonable to blame people for not being vaccinated when their grandmother died of COVID-19’—was uncomfortable for me to hear.

At the same time, the participant linked this perspective to a broader idea of peace: recognizing diverse forms of knowledge beyond Western medicine and avoiding discrimination or judgment for making different choices. I found this framing really interesting. However, it was difficult to gauge how others in the group felt about the statement, especially given how varied people’s experiences of the pandemic have been.

As the session was nearing its end, I did not intervene in the moment. In retrospect, I am wondering how I might have briefly and sensitively invited other perspectives, or created space to explore this theme further, without disrupting the group dynamic.

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